Prescription Requests

Prescriptions and refills for established patients of Martin Orthopedics are routinely issued during our regular office hours (see above). You can make your request by calling our office at (501) 975-5633. All phone requests must be received by noon on Friday. This gives our staff adequate time to complete your request by 2:00 p.m. No refills are issued during the evenings, weekends, or holidays. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.

Payments

Insurance/Payment/Billing

At Martin Orthopedics, we accept most major insurance plans. Please contact your insurance company or you may call our office at (501) 975-6132 to find out if we accept your insurance plan. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, and Discover.If you have a question related to your bill or insurance, please contact our billing specialists at (501) 975-6133.

Referrals

If your insurance is an HMO/managed care plan and you are required to obtain a referral from your primary care physician, the referral must be obtained before you can be seen for an office visit. Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

After Hours Urgent Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call the Physician Medical Exchange at (501) 663-6900. A doctor is on-call 24 hours a day. Your call will be returned promptly.